Limited Two (2) Year Warranty

Shelter Headquarters, LLC is an authorized dealer for Rhino Shelter™ and Big Bear Building™ products manufactured by MDM Products, LLC. MDM Products, LLC provides a warranty as follows:

MDM Products, LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and material for a period of two (2) years from the date of the original purchase.  If within two (2) years from the original date of purchase this product fails due to defect in material or workmanship, MDM Products, LLC will repair, replace, or supply any defective part at their option. The purchaser must contact MDM Products, LLC Customer Service Department and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage date. Defective components must be returned to the manufacturer freight prepaid as requested under the terms of this warranty. The cost for freight of all warrantee parts from MDM Products, LLC shall be the responsibility of the purchaser.

This warranty does not cover or apply to:

(a) damage to the product due to misuse, mishandling, and abuse, (b) products not used in accordance with manufacturer’s
instructions or recommendations, (c) product not assembled or installed according to manufacturer’s instructions, (d) normal wear and tear, (e) wearingof the cover do to improper installation of cover and doors, (f) damage to the contents of the shelter, (g) permits required due to zoning issues, (h) damagethat has occurred during shipping, (I) acts of God. In addition consequential damage and incidental damages, such as damage to persons or property are not coverable under this warranty, and you should refer to your homeowner’s insurance policy as with any other outside structure. Note: Some states do not allow the exclusion or limitation of certain damages, and in those cases these limitations do not apply.